Effective Date: 28/06/2026
Welcome to Greensova Botanical. By accessing or using our website, you agree to comply with and be bound by these Terms of Use. Please read them carefully before using our website or purchasing any products. If you do not agree with these terms, please do not use our website.
1. About Greensova Botanical
Greensova Botanical (“Greensova,” “we,” “our,” or “us”) operates this website to provide customers with premium herbal teas, botanical wellness products, and related services. These Terms of Use govern your access to and use of our website, products, and services.
2. Acceptance of Terms
By browsing our website, creating an account, placing an order, or otherwise using our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.
3. Eligibility
To use this website and place orders, you must:
- Be at least 18 years of age or have permission from a legal guardian.
- Have the legal capacity to enter into binding agreements.
- Provide accurate and complete information when requested.
4. Website Availability
We strive to keep our website available at all times. However, we reserve the right to suspend, restrict, or discontinue any part of the website for maintenance, upgrades, technical issues, or other operational reasons without prior notice.
We are not liable for any temporary interruption or unavailability of the website.
5. Product Information
We make every effort to display product descriptions, ingredients, pricing, and images accurately. However:
- Product images are for illustration purposes only.
- Colors may vary depending on your device settings.
- Natural herbal products may have slight variations in color, aroma, or appearance.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
6. Orders and Acceptance
Placing an order on our website constitutes an offer to purchase our products.
After placing an order, you will receive an order confirmation email acknowledging receipt of your order. This confirmation does not signify acceptance of your order.
Your order will be considered accepted only after it has been processed and dispatched.
We reserve the right to:
- Refuse or cancel any order.
- Limit product quantities.
- Cancel orders due to pricing errors, stock unavailability, suspected fraud, or any other legitimate reason.
7. Pricing and Payments
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
Payments must be made using authorized payment methods available on our website.
You agree to provide accurate payment information and authorize us to charge the applicable amount.
8. Shipping and Delivery
Shipping timelines are estimates only and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.
Greensova Botanical is not responsible for delays caused by third-party shipping providers.
Please refer to our Shipping Policy for complete details.
9. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
Products that have been opened, used, or damaged due to customer handling may not be eligible for return unless they arrive damaged or defective.
10. User Accounts
If you create an account, you are responsible for:
- Maintaining the confidentiality of your login credentials.
- Restricting unauthorized access to your account.
- All activities occurring under your account.
Please notify us immediately if you suspect unauthorized use of your account.
11. Acceptable Use
You agree not to:
- Use the website for unlawful purposes.
- Upload viruses, malware, or malicious code.
- Attempt unauthorized access to our systems.
- Interfere with website functionality.
- Copy, scrape, or reproduce website content without permission.
- Use our website in any manner that violates applicable laws.
We reserve the right to suspend or terminate access for any misuse.
12. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Brand names
- Product names
- Images
- Graphics
- Videos
- Product descriptions
- Website design
- Text and content
is the property of Greensova Botanical or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without our prior written permission.
13. Third-Party Links
Our website may contain links to third-party websites for your convenience.
Greensova Botanical is not responsible for:
- The content of external websites.
- Their privacy practices.
- Products or services offered by third parties.
Accessing third-party websites is entirely at your own risk.
14. Health Disclaimer
Our herbal teas and botanical products are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease.
The information on this website is for educational purposes only and should not replace professional medical advice.
If you are pregnant, nursing, taking medication, or have a medical condition, please consult your healthcare provider before consuming herbal products.
15. Disclaimer of Warranties
This website and all products are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Greensova Botanical disclaims all warranties, express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness of website content
16. Limitation of Liability
Greensova Botanical shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use or inability to use the website.
- Delays in delivery.
- Product misuse.
- Technical interruptions.
- Unauthorized access to user information.
Our maximum liability shall not exceed the purchase price of the product giving rise to the claim.
17. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
18. Changes to These Terms
We may update these Terms of Use at any time without prior notice.
Updated versions become effective immediately upon publication on our website.
Your continued use of the website constitutes acceptance of the revised Terms.
19. Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in [Your City, State], India.
20. Contact Us
If you have any questions regarding these Terms of Use, please contact us:
Greensova Botanical
Email: support@greensovabotanical.com
Website: https://greensovabotanical.com
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)